Exciting updates for FiveM players (and a sneak peek)

We’ve been hard at work making upgrades that benefit FiveM players, whether they’re on Medal or not. Many of these upgrades have been passion projects that we genuinely enjoy and want to see. Not only do we play on these servers ourselves, but we’ve spent a lot of time chatting with server owners and community members to figure out exactly how we can support them further.

What we’ve learned over and over is that FiveM servers are each unique creatures with specific needs, so we’ve leaned into creating customizable, server-specific features for a variety of use cases and communities rather than an umbrella called “FiveM” or “GTA”.

Here’s all the FiveM updates on Medal you may have missed (and a sneak peak at what’s coming soon!)

FiveM Community pages

Dedicated Community pages serve as living homepages for servers like HighLife Roleplay and thousands more. Pinned highlights allow servers to show off clips curated from their community, and server owners can utilize tags and language options to attract the right players, promote their Discord, and allow players to conveniently launch straight into the server directly from the Community page.

Server lists

We wanted to make server discovery convenient and insightful, so compiled browsable RP server lists for finding new servers, following the ones you want to keep up with, and most importantly, vibe-checking clips from your next server before joining.

Server-specific stories

Not all FiveM servers are the same! We realize playing in one FiveM server doesn’t mean you necessarily care about the other 2,114,712,089 servers, so we implemented server-specific stories so you specifically see clips from the people and servers you are actually interested in.

Library filtering 

Your Medal library treats every FiveM server as its own game rather than cataloguing every clip as just “FiveM”. This means you can search and sort your library per server. Convenient!

Free resource for server owners

We developed a free resource to allow server owners to set up custom clipping events and give their users lag-free screenshots. We’re still adding more to this resource to make it even more beneficial for server owners when it comes to moderation and server promotion.

The big sneak peak

We heard a lot from both players and server owners about the headache of reporting users in FiveM. Despite how important reporting is to the health of a server, there are no all-in-one resources available that benefit the various needs of small and large servers. Collecting reports is a fragmented experience across every server we spoke to: some use Discord ticket bots, others use their own forums, and we even spoke to one admin team who manage reports in Google Sheets. Admins often reported sometimes spending up to 30 minutes digging through server logs for extra context and evidence while investigating your reports. We saw this and knew we could help.

Working closely with server owners and the FiveM team themselves, today we’re excited to share what we’ve been working on with the community for the past few months:

What can it do?!‍

A common request was a way to report directly in-game without breaking immersion and needing to tab out to Discord, log in on the server’s forum, or navigate to whatever other reporting methods. The next version of our free FiveM resource will add a `/report` command which opens a handy interface to allow players to submit reports from directly within the server. You can attach recent Medal clips, as well as links to any additional external evidence you may have to back up your report. 

It will automatically attach snapshots of those server logs aligned with your clips, which your admins often need to verify your report. Your clips are no longer “this person said that” and “that person was there”; they’ll be supported by the realtime server logs that admins already use to verify reports and collect additional context. Things like map coordinates, “players in my vicinity”, and other relevant information admins need to take immediate action if necessary will now be directly on the clip and included in your report.

Keeping things simple

It was important to us to not add complexity to existing reporting flows. Since hundreds of thousands of you are already using Medal to submit clips with your reports, we knew that “building a better system” shouldn’t mean breaking any existing habits. Instead, we’ll attach a snapshot of the logs from the server every time you clip FiveM, so even if you don’t use the in-game reporting system, your admins will still get the extremely helpful context as part of your clip, saving them major time when reviewing your report.

Helping servers both on and off Medal

‍We understand FiveM thrives on being open-source, and every server has different ways of reporting. It was immediately clear to us that we needed to build a versatile system that would be helpful to servers large and small.

It is also abundantly clear to us that we shouldn’t force server owners to use our app to manage their reports: FiveM’s rich developer community has already built deeply ingrained solutions for managing reports. So we have included 2 powerful solutions to benefit small and large servers alike:

For servers who want or need a reporting HQ

Need something that just works, and is convenient to access? Server admins can choose to manage incoming reports within the Medal app from their FiveM server page. This is perfect for servers who need or want a place to review and archive reports, especially smaller servers who don’t have the staff, tools, time, or existing ecosystem to build one from the ground up.

For servers with existing report systems

For larger communities and those who want to continue using their current forums, Discord tickets etc., we’ll be adding webhooks to our plugin, so you can get the raw report data straight from Medal, forward it to your servers, and handle it however you want! This will allow servers to integrate these enriched reports directly with their existing reporting systems, but with all the additional context the Medal FiveM resource provides.

Easy setup

The only setup required will be to add the free Medal resource to your server (it’s quick and simple), and the integration will automatically provide much more context in user reports, wherever they live.

Phew! We hope you can see how hard we’re working to make our free resource not just a handy clipping and screenshotting tool, but a best-in-class reporting suite for FiveM. No more collecting proof and slowly connecting dots; just simple, sensible reporting tools to make everyone’s experience better.

Sound interesting? You can sign up to be one of the first to try this out in your servers:

FiveM servers are constantly evolving, and we’re thrilled to keep building community tools that make them easier to run, moderate, and enjoy.